Website support servicesWebsites aren’t fire-and-forget projects. They are ongoing services that need resources and maintenance. So, I provide various website support services including:

Hosting & Domains

A domain name is your website’s address; hosting is the land on which it’s built. You need both and I’ll generally need direct access to them. However, not all systems are created equal. So, to make sure your site’s hosting has all the features it needs, I provide three base hosting packages. We can build on these as your site’s requirements grow:

Basic Hosting

Suitable for non-editable websites only, my Basic Hosting package includes 1 GB of storage, 10 GB of monthly bandwidth, 1 domain*, social media ‘like’ buttons (and ‘follow’ buttons if you have accounts to follow) and daily backups. You’ll also get direct access to site stats with basic spam-filtering applied, because fake traffic can be very misleading. I’ll also create an SEO sitemap for your site and submit it to the major search engines. Basic Hosting costs just £25 per month.

* Includes Nominet (common ‘.uk’ types) and Classic (.com/.org/.net) domains

Managed Hosting

Editable websites benefit from Managed Hosting, as their extra flexibility makes them easier (and more lucrative) targets for hackers. This package provides all the benefits of Basic Hosting (above), with 2GB of storage, 20 GB of bandwidth and a database.

Normal hosting packages would stop at that – you’d only find out what you were missing by asking experts in SEO, online marketing and security. However, I do all of those things. So, my Managed Hosting solution also includes a Content Delivery Network (“CDN”) that improves SEO, site speed, reliability and security. It also provides legal compliance solutions for Cookie and Privacy Policy regulations. Finally, because outdated software creates a major hacking risk, this package covers regular site software monitoring and basic security updates. Managed Hosting costs £50 per month.

Secure Managed Hosting (SSL)

Sites that allow visitor logins store data like email addresses and passwords that attracts hackers. Normally, such data can be intercepted and read as it crosses the web. So, “SSL” security encrypts the data in transit and display a padlock icon to confirm this. This requires an SSL certificate that also validates site ownership to reduce the threat from fake (or “spoof”) sites stealing visitor data.

Trust marks like the padlock increase sales. Without SSL however, pages that collect sensitive data now show warnings in popular browsers. So, this Secure Managed Hosting package provides the SSL security that e-commerce sites – and others – need. It also includes all the benefits of Managed Hosting (above), 3 GB of storage and 30 GB of bandwidth. Secure Hosting costs £75 per month.

Basic Hosting

£25/month
  • 1 GB storage
  • 10 GB monthly bandwidth
  • 1 Nominet/Classic domain (optional)
  • Social Media buttons
  • Daily backups
  • Spam-filtered site stats
  • Sitemap submission

Secure Hosting

£75/month
  • 3 GB storage
  • 30 GB monthly bandwidth
  • 1 Nominet/Classic domain (optional)
  • Social Media buttons
  • Daily backups
  • Spam-filtered site stats
  • Sitemap submission
  • 1 Database
  • Content Delivery Network (CDN)
  • Cookie Compliance Solution
  • Privacy Compliance Solution
  • Managed Security Updates
  • SSL Security Certificate

Care Plans

Outdated design and information don’t impress visitors. So naturally, search engines prefer sites that get regular updates. Even if you don’t care about search positioning, changes in web technologies eventually break most sites. To help with these issues, I provide ongoing website support services, either ad hoc, or at reduced rates on a retainer. If you think you may need regular help with your website, please contact me for details of these Care Plans.