Easy Reviews & Video Testimonials for Small Businesses

Get Small Business Reviews The Easy Way

Want more sales? Better search positioning for local searches? More site visitors converting to customers? You need to get small business reviews.

Testimonials influence over 90% of sales and are also vital for SEO. Video testimonials have even more impact because people remember far more of what they see and hear than what they read. Sadly, it isn’t always easy to get small business reviews.

So wouldn’t it be great if there was a simple, cost-effective way to:

  • Request genuine customer reviews by link, QR code, email or WhatsApp
  • Send automated reminders to customers who haven’t responded
  • Collect powerful video reviews easily, as well as text reviews
  • Respond to reviews on multiple sites from a single dashboard
  • Resolve poor reviews before they go public
  • Automatically display reviews on your site

Well, here it is!

How Do Reviews Help Small Businesses?

People buy from people they know, like and trust — but can’t know every vendor personally. So they rely heavily on “social proof” — reviews and testimonials.

Online reviews also improve your site’s search engine positioning, attracting high-converting, targeted traffic. That’s especially true for searches that include a location, aka local SEO. So getting more reviews is a key business strategy for local businesses.

However, customers are busy people. So getting reviews can be like pulling teeth.

What About Video Testimonials?

Video testimonials are even more persuasive. A happy customer talking on camera is always more compelling, personal and memorable than reading a text review.

So why doesn’t everyone use them? Because collecting video reviews normally adds technical obstacles to the whole process.

Walking customers through video file transfer processes can be complex and time-consuming. Different phones, video formats and transfer methods complicate every step. So it can be a big waste of time if the results turn out to be unusable — and setting up suitable video hosting can add to the cost, too.

This system solves those problems.

How To Get Small Business Reviews & Video Testimonials Easily

Simply connect to your favourite review services in a few clicks, and customise your review collection page and messages. Then send your happy customers an automated message, and wait for the reviews and video testimonials to arrive.

Your customers will first be asked for a simple star rating. If that’s good, they’ll be asked to leave a text review on one of the services you’ve connected, or a video review using their phone camera. Otherwise, they’ll be asked for private feedback, but (in line with many review services’ terms) can still make it public if they’re keen to do so.

…and if they forget? With friendly automated reminders, following up doesn’t have to be a hassle.

Could that be any easier? Oh, wait — yes!

You’ll also get a QR code for the link to print on posters, leaflets and table settings. So your customers can just scan that with their phones to visit a page where they can leave a video review using their phone camera. That’s perfect for restaurants, gyms, vets and many others.

A QR code on a business card can work wonders, too. Just hand it to customers that you visit, or add it into your product packaging for them to see just as they receive their delivery. Catch them just as you’ve “wowed” them to get the best testimonials!

Managing Your Small Business Reviews

This system also features a consolidated review management dashboard. So even if you use several systems to collect reviews, you can manage and respond to them all from one place. It can connect to almost any reviews service that provides a reviews link or allows remote connections, including:

  • Google Business Profile
  • Google Shopping
  • Facebook
  • Amazon
  • Yelp
  • Yellow Pages
  • FourSquare
  • Trustpilot
  • Tripadvisor
  • Etsy
  • Glassdoor
  • …and many more

All for less than half the cost of comparable services.

Finally, built-in video hosting and review display widgets make it easy to list your best reviews on your main website, whatever form they take. Alternatively, as I also offer video marketing services, I can combine several of your best reviews (text or video) into a single, highly persuasive branded video.

How easy is that?

5.0 from 32 reviews
Ratings and reviews
  • 5.0 from 32 reviews
  • 12-08-2024

    Dr Prashant Murugkar

    Pete is an amazing human and the ultimate expert. He does not sell for selling sake and gives honest advice all through. He has taken my website from strength to strength till it comes up high on the organic listings. I whole heartedly recommend Netcentrics for anyone wanting website related advice, thanks Pete :-) best wishes Dr Prashant Murugkar

  • 08-03-2024

    Alison Rider-Hill

    Pete has been patience personified, helping me to navigate a website I inherited for an event I am responsible for. But for him I would probably have broken the back end repeatedly.

  • 14-12-2023

    Ivan Caric

    Pete has been incredibly helpful and supportive, above and beyond what was required. We're a tiny business, and from helping with the initial web design to SEO advice and inevitable tweaks and changes as the business develops, Pete has been patient and full of sage advice. We cannot recommend him more highly!

  • 24-05-2023

    Dave M.

    Thanks, Pete! Since you updated my site, business has gone crazy – I now have more work than I know what to do with!

  • 04-04-2023

    Mark R

    I use Netcentrics for all my business needs. Always a professional, super-prompt and to date flawless service. Excellent.

  • 02-03-2023

    Ceri E

    A fantastic service! We are a small business just starting out with a new venture. Pete at Netcentrics has gone above and beyond to provide us with not only a fantastic website, but also invaluable business and marketing advice. The whole process has been incredibly positive and beyond what we expected compared to previous experiences. He is incredibly knowledgeable and supportive. His support did not stop at the end of the website build, he has continued to make himself available ensuring that we know how to maximise use of the website for our start up. We wouldn’t hesitate to recommend Pete to anyone.

  • 18-11-2022

    Janet L

    Thanks, Pete — your advice is like gold dust!

  • 21-08-2022

    Barbara H

    Oh my goodness, thank you so much! In over 20 years of online retailing this is the best and most comprehensive bit of help I've ever had relating to the dreaded SEO. I really appreciate it - many thanks again

  • 07-11-2021

    Sam G.

    You’re amazing — highly recommended!

  • 16-06-2021

    Abid Hussain

    Amazing service. Professional and outstanding company to deal with. Pete has great understanding with online requirements and core issue's. Spent hours on the telephone explaining and working on the website to bring it up-to-date. Noting but gratitude and respect to Netcentric. Highly recommend to any one through my experience they have gone above and beyond.

  • 15-05-2021

    SakineO-1

    Pete is the most professional and knowledgeable web developer I have experienced since 2016 as I have had many since. You won’t regret. I highly recommend him.

  • 15-05-2021

    Songul Yucel

    Pete is a professional and very helpful. I needed an online booking system for my driving school. He completed the job as promised. He is very easy to work with. I can t be any happier. I will in touch again if I need help in the future. Thank you Pete!! It has been pleasure working with you !

  • 05-10-2020

    Paul Mercer

  • 26-08-2020

    Susan Baynham-Evans

    Peter expertise is exactly what I needed . When I have ideas Pete makes them work. I could not run my website without him

  • 09-07-2020

    Emma Cunliffe

    Can't recommend him highly enough. He was extremely professional, laid out exactly what we needed to do and his role within that, setting expectations all round very clearly, and working within our budgetary constraints to set clear boundaries. He was extremely prompt and punctual in his responses and work. He was also extremely patient with his recommendations and explanations, which were clear and simple to follow. Excellent value for us as a charity. We're very grateful to him - he was a real pleasure to work with.

  • 05-06-2020

    Graham Smith

    knowledgeable and professional service designing and building a website for a local SME business.

  • 05-06-2020

    Keary Birch

    Very helpful staff who really understood the problem and dealt with it.

  • 05-06-2020

    Ali van Dam

    First rate! Knowledgeable, professional and creative. I would absolutely use Netcentrics again for future projects.

  • 05-06-2020

    Barbara Harris

    Amazing, professional service and speedy communications. Very impressed and highly recommended.

  • 05-06-2020

    JWComp Sol

    Netcentrics designed, implemented and have maintained our company website for many years.If you want a secure and reliable website I strongly recommend Netcentrics.

  • 21-12-2019

    Alison van Dam

    I can’t say enough good things about Netcentrics.co.uk - thorough, knowledgeable, dedicated and innovative. Highly recommended.

  • 05-12-2019

    Helen Rich

    Very pleased with my new e-commerce site from Netcentrics. Very professional, knowledgeable, and highly recommended.

  • 05-06-2019

    Mark Davies

    I have been using Netcentrics' SEO service and they have impressively managed to get over 250 of my keywords onto the first page of the search results. A very friendly and thoroughly professional service. Highly recommended.

  • 05-06-2018

    andrew cocchiara

    Many thank's Pete for all your advice and expertise over the years. A first class professional service and excellent value for money.

  • 15-03-2018

    Tim D

    Just saw that my site is now in 2nd place on the first page of Google. I’m not sure what you have done, nor do I understand it, but it worked! Many thanks!

  • 24-02-2018

    Paul G

    It is a pleasure dealing with a professional with a high degree of technical skill allied to a ‘can do’ positive attitude. Your ability to explain technical concepts in layman’s language is also a great advantage. I would have no hesitation in recommending your services.

  • 03-01-2018

    Lisa

    Excellent and professional work from beginning to end. Pete was open to ideas and able to make suggestions on how to develop my site.

  • 05-06-2017

    Ian A

    Fast, friendly, efficient service that exceeded the spec and made a complicated job hassle free for me. Five stars, would highly recommend and would happily employ again for all things web and internet based.

  • 05-06-2017

    Mo Rich

    A flourishing web designer, who is thorough and meticulous in everything he does. Will create a great looking unique and professional website particular to your needs.

  • 14-09-2016

    Ian A

    Pete is one of the most creative, reliable, competent and ingenious people it has ever been my very great pleasure to work with. There is no problem he can’t find an ingenious and unexpected way out of, and he has a work ethic you could bend horseshoes around. I cannot recommend him highly enough for his breadth and depth of knowledge and his total commitment to whichever project he is currently undertaking.

  • 31-05-2015

    Jayne H

    DogLost is the UK’s largest community of pet owners and rescuers. Other developers have struggled to meet our needs, but since Peter rebuilt our site and support systems we have gone from strength to strength, winning major awards including the 2013 Innovation Award from the International Fund for Animal Welfare. We couldn’t have done that without him.

  • 19-11-2013

    Codyspetdeli

    Cody's Pet Deli is an online business that sells pet food & accessories. Approaching Pete to set up a new website was the best move I have made. We wanted a system that was easy to navigate and look good when customers shop online.Pete made the whole process simple and dealing with him was a great pleasure. He can't do enough to help and solve any problem that may arise. I would highly recommend Pete for his experience and knowledge and total dedication to see the project through to final conclusion.Steve H.