+44(0)1633 276003 [email protected]

Small Business Website Maintenance

Vital Website Support To Help You Get Results

Small business web­sites are not fire-and-forget pro­jects. They need regular, affordable website main­tenance and support from an exper­i­enced web designer.

​A website support and main­tenance plan helps you grow your business online. Most small business owners are too busy to keep up with digital mar­keting trends, let alone deal with complex edits and site fixes.

Regular support plans also tend to turn complex, “Please explain how to do this” requests into simpler, “Please do this” ones. That saves you even more time and money.

Specialist Small Business Website Support

Still, website support teams rarely under­stand small business needs. They don’t know what it takes, or the chal­lenges you face. I’ve mentored mul­tiple award-winning web support teams, so trust me on this.

With lots of other clients to support, standard website help desks can’t help you with things like proofreading or assessing mar­keting strategies. Having sup­ported small busi­nesses since 2005, that’s part of what I do.

Thanks, Pete — your advice is like gold dust! — Janet L. Website Maintenance: (5/5)

Small Business Website Maintenance Options

Basic Maintenance | Budget Support | PAYG

Basic Website Maintenance & Support Plan

Get decades of exper­ience on tap! For just £60 per month, this support plan offers:

  • Up to one hour of website main­tenance or con­sultation per month
  • Reduced rates1 for any further support needed
  • Email or phone2 support
  • WordPress main­tenance3

1 £80/hour for non-urgent work, saving £20/hour on Support Credits
2 9am-6pm Mon-Fri by appointment (or for emer­gencies, subject to avail­ab­ility)
3 Vital security updates to keep your site safe

The Basic Maintenance Plan has a six-month minimum con­tract, then renews quarterly.

Budget Website Maintenance & Support Plan

Don’t think you’ll need much support? Maybe just a little exper­i­enced advice occa­sionally? In that case, for just £3 per month, this affordable website main­tenance plan offers:

  • Up to 30 minutes of website edits or con­sultation per month
  • Reduced rates1 for any further support needed
  • Email or phone2 support

1 £80/hour for non-urgent work, saving £20/hour on Support Credits
2 9am-6pm Mon-Fri by appointment (or for emer­gencies, subject to availability)

The Budget Support Plan has a six-month minimum con­tract, then renews quarterly.

Pay-As-You-Go Website Support

Most website work needs dis­cussion, ana­lysis, design, imple­ment­ation and testing. Yet none of these can be pre­dicted pre­cisely. So if you aren’t on a support or hosting plan, but need ad hoc help with your website, prepaid Credits sim­plify billing significantly.

Each PAYG Website Support Credit covers an hour of support. Credits are non-refundable and expire if not used within six months of purchase.

Multi-day pro­jects attract reduced rates, so please contact me if you think this may apply.

Need Website Maintenance — And More?

If you’re looking for website support with hosting, my web hosting packages offer a better deal. It’s easier to support sites on my own systems, and I like to look after my clients. So those plans include a bit of support, with rates for extra help as low as £60/hour.

Similarly, if it’s search engine optim­isation that you really need, my small business SEO packages have got you covered. SEO takes several hours per month of ongoing work, so those plans cover such tasks at a reduced rate of £60/hour.

Oh my goodness, thank you so much! In over 20 years of online retailing this is the best and most com­pre­hensive bit of help I’ve ever had relating to the dreaded SEO. I really appre­ciate it — many thanks again — Barbara H. SEO: (5/5)

Why Websites Need Maintenance

The web changes fast. Technologies advance daily, and older systems become unusable without updates.

Hackers also keep finding new ways to attack your site and its vis­itors — often invisibly. So many sites unknow­ingly spread malware. No site is too small to be a target. If it gets vis­itors, it can be used to spread malware. That’s bad for your cus­tomers and your business.

Left unchecked, such external factors can break any site. Site per­formance also dir­ectly affects SEO. So regular website main­tenance is business-critical.

Why Business Websites Need Support

Marketing evolves as rapidly as tech­nology. So at least some parts of online mar­keting probably don’t work in the way you think. Still, your com­pet­itors act­ively manage and promote their web­sites. So you’ll have to do that, too.

Sadly, there’s lots of out­dated, inex­per­i­enced and even fake “advice” around. Most is only valid in spe­cific con­texts or for certain sizes or types of busi­nesses. So real support goes beyond website edits and fixes — and many small busi­nesses fail without exper­i­enced advice on hand.

Having spe­cialised in sup­porting small startups for almost 20 years, I can help with a lot more than “just” building web­sites, SEO, content and video mar­keting, Whilst estab­lished firms often hire business coaches, lots of small firms struggle to work out things like pricing, branding and mar­keting strategies, as well as mar­keting auto­mation on their own. There’s a lot to learn, so having an exper­i­enced advisor on hand can make a huge difference.

5.0 from 28 reviews
Ratings and reviews
  • 5.0 from 28 reviews
  • 24-05-2023

    Dave M.

    Thanks, Pete! Since you updated my site, business has gone crazy – I now have more work than I know what to do with!

  • 04-04-2023

    Mark R

    I use Netcentrics for all my business needs. Always a pro­fes­sional, super-prompt and to date flawless service. Excellent.

  • 02-03-2023

    Ceri E

    A fant­astic service! We are a small business just starting out with a new venture. Pete at Netcentrics has gone above and beyond to provide us with not only a fant­astic website, but also invaluable business and mar­keting advice. The whole process has been incredibly pos­itive and beyond what we expected com­pared to pre­vious exper­i­ences. He is incredibly know­ledgeable and sup­portive. His support did not stop at the end of the website build, he has con­tinued to make himself available ensuring that we know how to max­imise use of the website for our start up. We wouldn’t hes­itate to recommend Pete to anyone.

  • 18-11-2022

    Janet L

    Thanks, Pete — your advice is like gold dust!

  • 21-08-2022

    Barbara H

    Oh my goodness, thank you so much! In over 20 years of online retailing this is the best and most com­pre­hensive bit of help I’ve ever had relating to the dreaded SEO. I really appre­ciate it — many thanks again

  • 07-11-2021

    Sam G.

    You’re amazing — highly recommended!

  • 16-06-2021

    Abid Hussain

    Amazing service. Professional and out­standing company to deal with. Pete has great under­standing with online require­ments and core issue’s. Spent hours on the tele­phone explaining and working on the website to bring it up-to-date. Noting but grat­itude and respect to Netcentric. Highly recommend to any one through my exper­ience they have gone above and beyond.

  • 15-05-2021


    Pete is the most pro­fes­sional and know­ledgeable web developer I have exper­i­enced since 2016 as I have had many since. You won’t regret. I highly recommend him.

  • 05-10-2020

    Paul Mercer

  • 26-08-2020

    Susan Baynham-Evans

    Peter expertise is exactly what I needed . When I have ideas Pete makes them work. I could not run my website without him

  • 09-07-2020

    Emma Cunliffe

    Can’t recommend him highly enough. He was extremely pro­fes­sional, laid out exactly what we needed to do and his role within that, setting expect­a­tions all round very clearly, and working within our budgetary con­straints to set clear bound­aries. He was extremely prompt and punctual in his responses and work. He was also extremely patient with his recom­mend­a­tions and explan­a­tions, which were clear and simple to follow. Excellent value for us as a charity. We’re very grateful to him — he was a real pleasure to work with.

  • 05-06-2020

    Graham Smith

    know­ledgeable and pro­fes­sional service designing and building a website for a local SME business.

  • 05-06-2020

    Keary Birch

    Very helpful staff who really under­stood the problem and dealt with it.

  • 05-06-2020

    Ali van Dam

    First rate! Knowledgeable, pro­fes­sional and cre­ative. I would abso­lutely use Netcentrics again for future projects.

  • 05-06-2020

    Barbara Harris

    Amazing, pro­fes­sional service and speedy com­mu­nic­a­tions. Very impressed and highly recommended.

  • 05-06-2020

    JWComp Sol

    Netcentrics designed, imple­mented and have main­tained our company website for many years.If you want a secure and reliable website I strongly recommend Netcentrics.

  • 21-12-2019

    Alison van Dam

    I can’t say enough good things about Netcentrics.co.uk — thorough, know­ledgeable, ded­icated and innov­ative. Highly recommended.

  • 05-12-2019

    Helen Rich

    Very pleased with my new e‑commerce site from Netcentrics. Very pro­fes­sional, know­ledgeable, and highly recommended.

  • 05-06-2019

    Mark Davies

    I have been using Netcentrics’ SEO service and they have impress­ively managed to get over 250 of my keywords onto the first page of the search results. A very friendly and thor­oughly pro­fes­sional service. Highly recommended.

  • 05-06-2018

    andrew cocchiara

    Many thank’s Pete for all your advice and expertise over the years. A first class pro­fes­sional service and excellent value for money.

  • 15-03-2018

    Tim D

    Just saw that my site is now in 2nd place on the first page of Google. I’m not sure what you have done, nor do I under­stand it, but it worked! Many thanks!

  • 24-02-2018

    Paul G

    It is a pleasure dealing with a pro­fes­sional with a high degree of tech­nical skill allied to a ‘can do’ pos­itive attitude. Your ability to explain tech­nical con­cepts in layman’s lan­guage is also a great advantage. I would have no hes­it­ation in recom­mending your services.

  • 03-01-2018


    Excellent and pro­fes­sional work from beginning to end. Pete was open to ideas and able to make sug­ges­tions on how to develop my site.

  • 05-06-2017

    Ian A

    Fast, friendly, effi­cient service that exceeded the spec and made a com­plicated job hassle free for me. Five stars, would highly recommend and would happily employ again for all things web and internet based.

  • 05-06-2017

    Mo Rich

    A flour­ishing web designer, who is thorough and metic­ulous in everything he does. Will create a great looking unique and pro­fes­sional website par­ticular to your needs.

  • 14-09-2016

    Ian A

    Pete is one of the most cre­ative, reliable, com­petent and ingenious people it has ever been my very great pleasure to work with. There is no problem he can’t find an ingenious and unex­pected way out of, and he has a work ethic you could bend horse­shoes around. I cannot recommend him highly enough for his breadth and depth of know­ledge and his total com­mitment to whichever project he is cur­rently undertaking.

  • 31-05-2015

    Jayne H

    DogLost is the UK’s largest com­munity of pet owners and res­cuers. Other developers have struggled to meet our needs, but since Peter rebuilt our site and support systems we have gone from strength to strength, winning major awards including the 2013 Innovation Award from the International Fund for Animal Welfare. We couldn’t have done that without him.

  • 19-11-2013


    Cody’s Pet Deli is an online business that sells pet food & accessories. Approaching Pete to set up a new website was the best move I have made. We wanted a system that was easy to nav­igate and look good when cus­tomers shop online.Pete made the whole process simple and dealing with him was a great pleasure. He can’t do enough to help and solve any problem that may arise. I would highly recommend Pete for his exper­ience and know­ledge and total ded­ic­ation to see the project through to final conclusion.Steve H.