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Website Maintenance

Vital Website Support To Help You Get Results

Small business web­sites are not fire-and-forget pro­jects. They need regular website main­tenance and support from an exper­i­enced web designer. Ideally, from one who knows what it takes to run a small business, too.

If that seems obvious, skip to the plans. Otherwise, read on…

Why Websites Need Maintenance

The web changes fast. Search engines change algorithms. Web tech­no­logies evolve. So do market trends, prices, products, and your competition.

Hackers also keep finding new ways to attack your site and its vis­itors — often invisibly. So many sites unknow­ingly spread malware. No site is too small to be a target. If it gets vis­itors, it can be used to spread malware. That’s bad for your cus­tomers and your business.

Left unchecked, such external factors can break any site. Site per­formance also dir­ectly affects SEO. So regular website main­tenance is business-critical.

Why Websites Need Support

Still, real support goes beyond website edits and fixes. Your com­pet­itors act­ively manage and promote their web­sites. So you’ll have to do that, too.

Here’s the catch: there’s lots of out­dated, inex­per­i­enced and even plain fake “advice” to filter through. So many small business web­sites fail without proper support. Having an exper­i­enced advisor on hand can help you to make more money.

Over time, pro­fes­sionals accu­mulate skills, tools and resources that can help with your mar­keting. You’d find many of these costly or even impossible to access on an occa­sional basis.

I’ve been building web­sites for over 25 years and spe­cialised in helping small busi­nesses for over 16. So I can help a lot.

Small Business Website Maintenance Options

Basic Website Maintenance & Support Plan

Get decades of exper­ience on tap! For just £60 per month, this support plan offers:

  • Up to an hour of website main­tenance or con­sultation per month
  • Up to 3 month’s rollover of unused time
  • 20% off any further support needed
  • Email or phone1 support
  • Over 25 years of web design and devel­opment experience

1 9am-6pm Mon-Fri, subject to availability

A website support and main­tenance plan helps you to grow your business online. Doing site edits, proofreading and fixing problems are all valuable ongoing ser­vices, but there’s more to it than that.

Most site owners are too busy to spot problems or keep up with digital mar­keting trends. So just having informed advice on that can be valuable.

A website main­tenance plan also tends to turn complex, “Please explain how to do this” requests into simpler, “Please do this” ones. That saves you even more time and money.

The Basic Maintenance Plan has a six-month minimum con­tract, then renews quarterly.

WordPress Maintenance Included

Using WordPress? You’ll need to keep on top of the fre­quent security updates. These are so vital that my hosting plans include them as standard. Otherwise, this plan can cover those as well — at no extra charge.

What If I Don’t Need That Much Website Support?

Well, that’s hard to predict. You may need more help than you expect. Still, having even a little expert help on tap can help a lot, and I aim to help smaller busi­nesses. So if you’re a sole trader, ask me about a more limited website main­tenance package.

Otherwise, you could DIY, but the internet is an archive of out­dated advice. Or you could rely on pay-as-you-go support (below), though that’s more costly. Either way though, you’d miss out on valuable online mar­keting advice.

Pay-As-You-Go Website Support

Most website work needs dis­cussion, ana­lysis, design, imple­ment­ation and testing. Yet none of these can be pre­dicted pre­cisely. So prepaid Credits sim­plify billing for occa­sional help like site fixes, content edits and other support tasks.

Each PAYG Website Support Credit covers an hour of support. Credits are non-refundable and must be used within 12 months of purchase.

Multi-day pro­jects attract reduced rates, so please ask if you think this may apply.

Planning a project that may take a day or more?

5.0 from 23 reviews
Ratings and reviews
  • 5.0 from 23 reviews
  • 16-06-2021

    Abid Hussain

    Amazing service. Professional and out­standing company to deal with. Pete has great under­standing with online require­ments and core issue’s. Spent hours on the tele­phone explaining and working on the website to bring it up-to-date. Noting but grat­itude and respect to Netcentric. Highly recommend to any one through my exper­ience they have gone above and beyond.

  • 15-05-2021


    Pete is the most pro­fes­sional and know­ledgeable web developer I have exper­i­enced since 2016 as I have had many since. You won’t regret. I highly recommend him.

  • 15-05-2021

    Songul Yucel

    Pete is a pro­fes­sional and very helpful. I needed an online booking system for my driving school. He com­pleted the job as promised. He is very easy to work with. I can t be any happier. I will in touch again if I need help in the future. Thank you Pete!! It has been pleasure working with you !

  • 05-10-2020

    Paul Mercer

  • 26-08-2020

    Susan Baynham-Evans

    Peter expertise is exactly what I needed . When I have ideas Pete makes them work. I could not run my website without him

  • 09-07-2020

    Emma Cunliffe

    Can’t recommend him highly enough. He was extremely pro­fes­sional, laid out exactly what we needed to do and his role within that, setting expect­a­tions all round very clearly, and working within our budgetary con­straints to set clear bound­aries. He was extremely prompt and punctual in his responses and work. He was also extremely patient with his recom­mend­a­tions and explan­a­tions, which were clear and simple to follow. Excellent value for us as a charity. We’re very grateful to him — he was a real pleasure to work with.

  • 05-06-2020

    Graham Smith

    know­ledgeable and pro­fes­sional service designing and building a website for a local SME business.

  • 05-06-2020

    JWComp Sol

    Netcentrics designed, imple­mented and have main­tained our company website for many years.If you want a secure and reliable website I strongly recommend Netcentrics.

  • 05-06-2020

    Barbara Harris

    Amazing, pro­fes­sional service and speedy com­mu­nic­a­tions. Very impressed and highly recommended.

  • 05-06-2020

    Ali van Dam

    First rate! Knowledgeable, pro­fes­sional and cre­ative. I would abso­lutely use Netcentrics again for future projects.

  • 05-06-2020

    Keary Birch

    Very helpful staff who really under­stood the problem and dealt with it.

  • 21-12-2019

    Alison van Dam

    I can’t say enough good things about Netcentrics.co.uk —  thorough, know­ledgeable, ded­icated and innov­ative. Highly recommended. 

  • 05-12-2019

    Helen Rich

    Very pleased with my new e‑commerce site from Netcentrics. Very pro­fes­sional, know­ledgeable, and highly recommended.

  • 05-06-2019

    Mark Davies

    I have been using Netcentrics’ SEO service and they have impress­ively managed to get over 250 of my keywords onto the first page of the search results. A very friendly and thor­oughly pro­fes­sional service. Highly recommended.

  • 05-06-2018

    andrew cocchiara

    Many thank’s Pete for all your advice and expertise over the years. A first class pro­fes­sional service and excellent value for money.

  • 15-03-2018

    Tim D

    Just saw that my site is now in 2nd place on the first page of Google. I’m not sure what you have done, nor do I under­stand it, but it worked! Many thanks!

  • 24-02-2018

    Paul G

    It is a pleasure dealing with a pro­fes­sional with a high degree of tech­nical skill allied to a ‘can do’ pos­itive attitude. Your ability to explain tech­nical con­cepts in layman’s lan­guage is also a great advantage. I would have no hes­it­ation in recom­mending your services.

  • 03-01-2018


    Excellent and pro­fes­sional work from beginning to end. Pete was open to ideas and able to make sug­ges­tions on how to develop my site.

  • 05-06-2017

    Ian A

    Fast, friendly, effi­cient service that exceeded the spec and made a com­plicated job hassle free for me. Five stars, would highly recommend and would happily employ again for all things web and internet based.

  • 05-06-2017

    Mo Rich

    A flour­ishing web designer, who is thorough and metic­ulous in everything he does. Will create a great looking unique and pro­fes­sional website par­ticular to your needs.

  • 14-09-2016

    Ian A

    Pete is one of the most cre­ative, reliable, com­petent and ingenious people it has ever been my very great pleasure to work with. There is no problem he can’t find an ingenious and unex­pected way out of, and he has a work ethic you could bend horse­shoes around. I cannot recommend him highly enough for his breadth and depth of know­ledge and his total com­mitment to whichever project he is cur­rently undertaking.

  • 31-05-2015

    Jayne H

    DogLost is the UK’s largest com­munity of pet owners and res­cuers. Other developers have struggled to meet our needs, but since Peter rebuilt our site and support systems we have gone from strength to strength, winning major awards including the 2013 Innovation Award from the International Fund for Animal Welfare. We couldn’t have done that without him.

  • 19-11-2013


    Cody’s Pet Deli is an online business that sells pet food & accessories. Approaching Pete to set up a new website was the best move I have made. We wanted a system that was easy to nav­igate and look good when cus­tomers shop online.Pete made the whole process simple and dealing with him was a great pleasure. He can’t do enough to help and solve any problem that may arise. I would highly recommend Pete for his exper­ience and know­ledge and total ded­ic­ation to see the project through to final conclusion.Steve H.