Website Maintenance
Vital Website Support To Help You Get Results
Small business websites are not fire-and-forget projects. They need regular website maintenance and support from an experienced web designer. Ideally, from one who knows what it takes to run a small business, too.
If that seems obvious, skip to the plans. Otherwise, read on…
Why Websites Need Maintenance
The web changes fast. Search engines change algorithms. Web technologies evolve. So do market trends, prices, products, and your competition.
Hackers also keep finding new ways to attack your site and its visitors — often invisibly. So many sites unknowingly spread malware. No site is too small to be a target. If it gets visitors, it can be used to spread malware. That’s bad for your customers and your business.
Left unchecked, such external factors can break any site. Site performance also directly affects SEO. So regular website maintenance is business-critical.
Why Websites Need Support
Still, real support goes beyond website edits and fixes. Your competitors actively manage and promote their websites. So you’ll have to do that, too.
Here’s the catch: there’s lots of outdated, inexperienced and even plain fake “advice” to filter through. So many small business websites fail without proper support. Having an experienced advisor on hand can help you to make more money.
Over time, professionals accumulate skills, tools and resources that can help with your marketing. You’d find many of these costly or even impossible to access on an occasional basis.
I’ve been building websites for over 25 years and specialised in helping small businesses for over 16. So I can help a lot.
Small Business Website Maintenance Options
Basic Website Maintenance & Support Plan
- Up to an hour of website maintenance or consultation per month
- Up to 3 month’s rollover of unused time
- 20% off any further support needed
- Email or phone1 support
- Over 25 years of web design and development experience
1 9am-6pm Mon-Fri, subject to availability
Get decades of experience on tap! For just £60 per month, this support plan offers:
- Up to an hour of website maintenance or consultation per month
- Up to 3 month’s rollover of unused time
- 20% off any further support needed
- Email or phone1 support
- Over 25 years of web design and development experience
1 9am-6pm Mon-Fri, subject to availability
A website support and maintenance plan helps you to grow your business online. Doing site edits, proofreading and fixing problems are all valuable ongoing services, but there’s more to it than that.
Most site owners are too busy to spot problems or keep up with digital marketing trends. So just having informed advice on that can be valuable.
A website maintenance plan also tends to turn complex, “Please explain how to do this” requests into simpler, “Please do this” ones. That saves you even more time and money.
The Basic Maintenance Plan has a six-month minimum contract, then renews quarterly.
WordPress Maintenance Included
Using WordPress? You’ll need to keep on top of the frequent security updates. These are so vital that my hosting plans include them as standard. Otherwise, this plan can cover those as well — at no extra charge.
What If I Don’t Need That Much Website Support?
Well, that’s hard to predict. You may need more help than you expect. Still, having even a little expert help on tap can help a lot, and I aim to help smaller businesses. So if you’re a sole trader, ask me about a more limited website maintenance package.
Otherwise, you could DIY, but the internet is an archive of outdated advice. Or you could rely on pay-as-you-go support (below), though that’s more costly. Either way though, you’d miss out on valuable online marketing advice.
Pay-As-You-Go Website Support
Most website work needs discussion, analysis, design, implementation and testing. Yet none of these can be predicted precisely. So prepaid Credits simplify billing for occasional help like site fixes, content edits and other support tasks.
Each PAYG Website Support Credit covers an hour of support. Credits are non-refundable and must be used within 12 months of purchase.
Multi-day projects attract reduced rates, so please ask if you think this may apply.
Planning a project that may take a day or more?
- 5.0 from 23 reviews
- 16-06-2021
Abid Hussain
Amazing service. Professional and outstanding company to deal with. Pete has great understanding with online requirements and core issue’s. Spent hours on the telephone explaining and working on the website to bring it up-to-date. Noting but gratitude and respect to Netcentric. Highly recommend to any one through my experience they have gone above and beyond.
- 15-05-2021
SakineO‑1
Pete is the most professional and knowledgeable web developer I have experienced since 2016 as I have had many since. You won’t regret. I highly recommend him.
- 15-05-2021
Songul Yucel
Pete is a professional and very helpful. I needed an online booking system for my driving school. He completed the job as promised. He is very easy to work with. I can t be any happier. I will in touch again if I need help in the future. Thank you Pete!! It has been pleasure working with you !
- 05-10-2020
Paul Mercer
- 26-08-2020
Susan Baynham-Evans
Peter expertise is exactly what I needed . When I have ideas Pete makes them work. I could not run my website without him
- 09-07-2020
Emma Cunliffe
Can’t recommend him highly enough. He was extremely professional, laid out exactly what we needed to do and his role within that, setting expectations all round very clearly, and working within our budgetary constraints to set clear boundaries. He was extremely prompt and punctual in his responses and work. He was also extremely patient with his recommendations and explanations, which were clear and simple to follow. Excellent value for us as a charity. We’re very grateful to him — he was a real pleasure to work with.
- 05-06-2020
Graham Smith
knowledgeable and professional service designing and building a website for a local SME business.
- 05-06-2020
JWComp Sol
Netcentrics designed, implemented and have maintained our company website for many years.If you want a secure and reliable website I strongly recommend Netcentrics.
- 05-06-2020
Barbara Harris
Amazing, professional service and speedy communications. Very impressed and highly recommended.
- 05-06-2020
Ali van Dam
First rate! Knowledgeable, professional and creative. I would absolutely use Netcentrics again for future projects.
- 05-06-2020
Keary Birch
Very helpful staff who really understood the problem and dealt with it.
- 21-12-2019
Alison van Dam
I can’t say enough good things about Netcentrics.co.uk — thorough, knowledgeable, dedicated and innovative. Highly recommended.
- 05-12-2019
Helen Rich
Very pleased with my new e‑commerce site from Netcentrics. Very professional, knowledgeable, and highly recommended.
- 05-06-2019
Mark Davies
I have been using Netcentrics’ SEO service and they have impressively managed to get over 250 of my keywords onto the first page of the search results. A very friendly and thoroughly professional service. Highly recommended.
- 05-06-2018
andrew cocchiara
Many thank’s Pete for all your advice and expertise over the years. A first class professional service and excellent value for money.
- 15-03-2018
Tim D
Just saw that my site is now in 2nd place on the first page of Google. I’m not sure what you have done, nor do I understand it, but it worked! Many thanks!
- 24-02-2018
Paul G
It is a pleasure dealing with a professional with a high degree of technical skill allied to a ‘can do’ positive attitude. Your ability to explain technical concepts in layman’s language is also a great advantage. I would have no hesitation in recommending your services.
- 03-01-2018
Lisa
Excellent and professional work from beginning to end. Pete was open to ideas and able to make suggestions on how to develop my site.
- 05-06-2017
Ian A
Fast, friendly, efficient service that exceeded the spec and made a complicated job hassle free for me. Five stars, would highly recommend and would happily employ again for all things web and internet based.
- 05-06-2017
Mo Rich
A flourishing web designer, who is thorough and meticulous in everything he does. Will create a great looking unique and professional website particular to your needs.
- 14-09-2016
Ian A
Pete is one of the most creative, reliable, competent and ingenious people it has ever been my very great pleasure to work with. There is no problem he can’t find an ingenious and unexpected way out of, and he has a work ethic you could bend horseshoes around. I cannot recommend him highly enough for his breadth and depth of knowledge and his total commitment to whichever project he is currently undertaking.
- 31-05-2015
Jayne H
DogLost is the UK’s largest community of pet owners and rescuers. Other developers have struggled to meet our needs, but since Peter rebuilt our site and support systems we have gone from strength to strength, winning major awards including the 2013 Innovation Award from the International Fund for Animal Welfare. We couldn’t have done that without him.
- 19-11-2013
Codyspetdeli
Cody’s Pet Deli is an online business that sells pet food & accessories. Approaching Pete to set up a new website was the best move I have made. We wanted a system that was easy to navigate and look good when customers shop online.Pete made the whole process simple and dealing with him was a great pleasure. He can’t do enough to help and solve any problem that may arise. I would highly recommend Pete for his experience and knowledge and total dedication to see the project through to final conclusion.Steve H.