Small Business Website Maintenance
Vital Website Support To Help You Get Results
Small business websites are not fire-and-forget projects. They need regular, affordable website maintenance and support from an experienced web designer.
A website support and maintenance plan helps you grow your business online. Most small business owners are too busy to keep up with digital marketing trends, let alone deal with complex edits and site fixes.
Regular support plans also tend to turn complex, “Please explain how to do this” requests into simpler, “Please do this” ones. That saves you even more time and money.
Specialist Small Business Website Support
Still, website support teams rarely understand small business needs. They don’t know what it takes, or the challenges you face. I’ve mentored multiple award-winning web support teams, so trust me on this.
With lots of other clients to support, standard website help desks can’t help you with things like proofreading or assessing marketing strategies. Having supported small businesses since 2005, that’s part of what I do.
Thanks, Pete — your advice is like gold dust! — Janet L. Website Maintenance:
Small Business Website Maintenance Options
Basic Website Maintenance & Support Plan
- Up to an hour of website maintenance or consultation per month
- 20% off1 any further support needed
- Email or phone2 support
- Over 25 years of web design and development experience
Get decades of experience on tap! For just £60 per month, this support plan offers:
- Up to one hour of website maintenance or consultation per month
- Reduced rates1 for any further support needed
- Email or phone2 support
- WordPress maintenance3
1 £80/hour for non-urgent work, saving £20/hour on Support Credits
2 9am-6pm Mon-Fri by appointment (or for emergencies, subject to availability)
3 Vital security updates to keep your site safe
The Basic Maintenance Plan has a six-month minimum contract, then renews quarterly.
Budget Website Maintenance & Support Plan
Don’t think you’ll need much support? Maybe just a little experienced advice occasionally? In that case, for just £3 per month, this affordable website maintenance plan offers:
- Up to 30 minutes of website edits or consultation per month
- Reduced rates1 for any further support needed
- Email or phone2 support
1 £80/hour for non-urgent work, saving £20/hour on Support Credits
2 9am-6pm Mon-Fri by appointment (or for emergencies, subject to availability)
The Budget Support Plan has a six-month minimum contract, then renews quarterly.
Pay-As-You-Go Website Support
Most website work needs discussion, analysis, design, implementation and testing. Yet none of these can be predicted precisely. So if you aren’t on a support or hosting plan, but need ad hoc help with your website, prepaid Credits simplify billing significantly.
Each PAYG Website Support Credit covers an hour of support. Credits are non-refundable and expire if not used within six months of purchase.
Multi-day projects attract reduced rates, so please contact me if you think this may apply.
Need Website Maintenance — And More?
If you’re looking for website support with hosting, my web hosting packages offer a better deal. It’s easier to support sites on my own systems, and I like to look after my clients. So those plans include a bit of support, with rates for extra help as low as £60/hour.
Similarly, if it’s search engine optimisation that you really need, my small business SEO packages have got you covered. SEO takes several hours per month of ongoing work, so those plans cover such tasks at a reduced rate of £60/hour.
Oh my goodness, thank you so much! In over 20 years of online retailing this is the best and most comprehensive bit of help I’ve ever had relating to the dreaded SEO. I really appreciate it — many thanks again — Barbara H. SEO:
Why Websites Need Maintenance
The web changes fast. Technologies advance daily, and older systems become unusable without updates.
Hackers also keep finding new ways to attack your site and its visitors — often invisibly. So many sites unknowingly spread malware. No site is too small to be a target. If it gets visitors, it can be used to spread malware. That’s bad for your customers and your business.
Left unchecked, such external factors can break any site. Site performance also directly affects SEO. So regular website maintenance is business-critical.
Why Business Websites Need Support
Marketing evolves as rapidly as technology. So at least some parts of online marketing probably don’t work in the way you think. Still, your competitors actively manage and promote their websites. So you’ll have to do that, too.
Sadly, there’s lots of outdated, inexperienced and even fake “advice” around. Most is only valid in specific contexts or for certain sizes or types of businesses. So real support goes beyond website edits and fixes — and many small businesses fail without experienced advice on hand.
Having specialised in supporting small startups for almost 20 years, I can help with a lot more than “just” building websites, SEO, content and video marketing, Whilst established firms often hire business coaches, lots of small firms struggle to work out things like pricing, branding and marketing strategies, as well as marketing automation on their own. There’s a lot to learn, so having an experienced advisor on hand can make a huge difference.
- 5.0 from 28 reviews
- 24-05-2023
Dave M.
Thanks, Pete! Since you updated my site, business has gone crazy – I now have more work than I know what to do with!
- 04-04-2023
Mark R
I use Netcentrics for all my business needs. Always a professional, super-prompt and to date flawless service. Excellent.
- 02-03-2023
Ceri E
A fantastic service! We are a small business just starting out with a new venture. Pete at Netcentrics has gone above and beyond to provide us with not only a fantastic website, but also invaluable business and marketing advice. The whole process has been incredibly positive and beyond what we expected compared to previous experiences. He is incredibly knowledgeable and supportive. His support did not stop at the end of the website build, he has continued to make himself available ensuring that we know how to maximise use of the website for our start up. We wouldn’t hesitate to recommend Pete to anyone.
- 18-11-2022
Janet L
Thanks, Pete — your advice is like gold dust!
- 21-08-2022
Barbara H
Oh my goodness, thank you so much! In over 20 years of online retailing this is the best and most comprehensive bit of help I’ve ever had relating to the dreaded SEO. I really appreciate it — many thanks again
- 07-11-2021
Sam G.
You’re amazing — highly recommended!
- 16-06-2021
Abid Hussain
Amazing service. Professional and outstanding company to deal with. Pete has great understanding with online requirements and core issue’s. Spent hours on the telephone explaining and working on the website to bring it up-to-date. Noting but gratitude and respect to Netcentric. Highly recommend to any one through my experience they have gone above and beyond.
- 15-05-2021
SakineO‑1
Pete is the most professional and knowledgeable web developer I have experienced since 2016 as I have had many since. You won’t regret. I highly recommend him.
- 05-10-2020
Paul Mercer
- 26-08-2020
Susan Baynham-Evans
Peter expertise is exactly what I needed . When I have ideas Pete makes them work. I could not run my website without him
- 09-07-2020
Emma Cunliffe
Can’t recommend him highly enough. He was extremely professional, laid out exactly what we needed to do and his role within that, setting expectations all round very clearly, and working within our budgetary constraints to set clear boundaries. He was extremely prompt and punctual in his responses and work. He was also extremely patient with his recommendations and explanations, which were clear and simple to follow. Excellent value for us as a charity. We’re very grateful to him — he was a real pleasure to work with.
- 05-06-2020
Graham Smith
knowledgeable and professional service designing and building a website for a local SME business.
- 05-06-2020
Keary Birch
Very helpful staff who really understood the problem and dealt with it.
- 05-06-2020
Ali van Dam
First rate! Knowledgeable, professional and creative. I would absolutely use Netcentrics again for future projects.
- 05-06-2020
Barbara Harris
Amazing, professional service and speedy communications. Very impressed and highly recommended.
- 05-06-2020
JWComp Sol
Netcentrics designed, implemented and have maintained our company website for many years.If you want a secure and reliable website I strongly recommend Netcentrics.
- 21-12-2019
Alison van Dam
I can’t say enough good things about Netcentrics.co.uk — thorough, knowledgeable, dedicated and innovative. Highly recommended.
- 05-12-2019
Helen Rich
Very pleased with my new e‑commerce site from Netcentrics. Very professional, knowledgeable, and highly recommended.
- 05-06-2019
Mark Davies
I have been using Netcentrics’ SEO service and they have impressively managed to get over 250 of my keywords onto the first page of the search results. A very friendly and thoroughly professional service. Highly recommended.
- 05-06-2018
andrew cocchiara
Many thank’s Pete for all your advice and expertise over the years. A first class professional service and excellent value for money.
- 15-03-2018
Tim D
Just saw that my site is now in 2nd place on the first page of Google. I’m not sure what you have done, nor do I understand it, but it worked! Many thanks!
- 24-02-2018
Paul G
It is a pleasure dealing with a professional with a high degree of technical skill allied to a ‘can do’ positive attitude. Your ability to explain technical concepts in layman’s language is also a great advantage. I would have no hesitation in recommending your services.
- 03-01-2018
Lisa
Excellent and professional work from beginning to end. Pete was open to ideas and able to make suggestions on how to develop my site.
- 05-06-2017
Ian A
Fast, friendly, efficient service that exceeded the spec and made a complicated job hassle free for me. Five stars, would highly recommend and would happily employ again for all things web and internet based.
- 05-06-2017
Mo Rich
A flourishing web designer, who is thorough and meticulous in everything he does. Will create a great looking unique and professional website particular to your needs.
- 14-09-2016
Ian A
Pete is one of the most creative, reliable, competent and ingenious people it has ever been my very great pleasure to work with. There is no problem he can’t find an ingenious and unexpected way out of, and he has a work ethic you could bend horseshoes around. I cannot recommend him highly enough for his breadth and depth of knowledge and his total commitment to whichever project he is currently undertaking.
- 31-05-2015
Jayne H
DogLost is the UK’s largest community of pet owners and rescuers. Other developers have struggled to meet our needs, but since Peter rebuilt our site and support systems we have gone from strength to strength, winning major awards including the 2013 Innovation Award from the International Fund for Animal Welfare. We couldn’t have done that without him.
- 19-11-2013
Codyspetdeli
Cody’s Pet Deli is an online business that sells pet food & accessories. Approaching Pete to set up a new website was the best move I have made. We wanted a system that was easy to navigate and look good when customers shop online.Pete made the whole process simple and dealing with him was a great pleasure. He can’t do enough to help and solve any problem that may arise. I would highly recommend Pete for his experience and knowledge and total dedication to see the project through to final conclusion.Steve H.